The reported outcomes of the case involve directional boring-related damage during the installation of a deep underground telephone utility in Jacksonville, resulting in damage to an existing electric utility, with no reported injuries, prompting the local communications company to seek assistance from a local engineering firm for a feasible technical solution for the repair.

While installing a deep underground telephone utility (over 10 foot deep) in Jacksonville, a directional boring contractor working for Bell South damaged an existing electric utility that was also deeply buried.

Bell South contacted a local engineering firm requesting assistance in designing a repair.

After reviewing the technical details, the engineering firm informed Bell South that it was unfamiliar with a feasible technical solution for repairing the damaged line.

Cause: Directional boring related damage

Damage: Damage to utility

Injuries: None

Electric cables, Drill